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When we get your Missing Mail seek ask for, we will send you an affirmation email. We will likewise send you intermittent updates about the hunt.

On the off chance that we discover your bundle or mail, we will send it to the location you gave. If it's not too much trouble note, here and there we can't discover missing mailpieces. It is likewise conceivable that your bundle or mail won't be recouped on the grounds that it was not sheltered to forward.

Missing Mail Recovery Restrictions

Asking for a Refund

On the off chance that you utilized an administration with an unconditional promise, for example, Priority Mail Express®, you might have the capacity to ask for a discount.

Find out About Refunds

Document a Claim

In the event that your mail or bundle included protection, you might have the capacity to record a protection guarantee. For harmed or missing substance, we prescribe recording a case promptly, yet you should document no later than 60 days from the date of mailing…
Find Missing Mail 

Regardless of whether you are sending it or accepting it, your mail is vital to you and the US Postal Service®. At the point when mail is lost or deferred, we need to discover it. On the off chance that you think your bundle or mail is lost or postponed, pursue these means to enable us to discover your mail.

Before You Begin

Check Current Status

Before you start your inquiry, if your bundle or mailpiece has following, check USPS Tracking® to see its present status.

USPS Tracking

Educated Delivery® Users

Educated Delivery gives an advanced review of your approaching mail. There might be events where a mailpiece might be postponed in achieving its goal. For extra data, it would be ideal if you visit Informed Delivery FAQs.

Picture of an amplifying glass on a table.

Present a Search Request 

On the off chance that following 7 business days, your mail or bundle hasn't arrived, present a Missing Mail Search Request with the accompanying data:

Sender postage informatio…